Good Hope Hospital
Feedback Rating
Based on 875 reviews
Reviews (875)
Disappointed this hospital is awful avoid
Accident and emergency services
July 10, 2025
Visited the hospital as I was stung by a bee and had a very bad reaction the ambulance crew was amazing by the way.
But the hospital, the nurses and doctors were asking all sorts of questions which we didn’t mind answering for. Then a skin specialist came to see me told them about my lumps all over my body and said you need to get them checked out. Well I'm in hospital and nothing was done. They found something my bloods and put me straight on antibiotics didn’t give me anything as to why I had to be put on them. When we did ask they kept saying my white blood cells were extremely high, nothing else, so ok. Nothings been followed up, nothing has been sorted and I’ve been scared by a local doctor saying I have skin cancer and the hospital didn’t even think to even help out or give advice.
But the hospital, the nurses and doctors were asking all sorts of questions which we didn’t mind answering for. Then a skin specialist came to see me told them about my lumps all over my body and said you need to get them checked out. Well I'm in hospital and nothing was done. They found something my bloods and put me straight on antibiotics didn’t give me anything as to why I had to be put on them. When we did ask they kept saying my white blood cells were extremely high, nothing else, so ok. Nothings been followed up, nothing has been sorted and I’ve been scared by a local doctor saying I have skin cancer and the hospital didn’t even think to even help out or give advice.
Long A&E waits
Accident and emergency services
July 8, 2025
You wait a long time in A&E but they see you.
I was admitted with chest pains by ambulance.
Accident and emergency services
July 5, 2025
I was treated quickly & efficiently in a very thorough way including blood tests & x-rays.I was given full feedback & felt very reassured upon departure.All staff were polite & caring.
Confused and vulnerable elderly mother
Accident and emergency services
June 30, 2025
My mother was found wandering outside her flat, at 12 pm. she is 76, just left hospital after having a stroke and sepsis. Pneumonia. Admitted to Good Hope shortly after. No one in the family was notified. Carers found her missing the next day, searched everywhere and police were called. They found her at the hospital the next morning. After 9.30 am. Sister on ward very defensive saying we only notify if very serious. My mother was having hallucinations. They had all of our contacts. Nurse first said she came from a care home, when she lives independently. Can't fault the care she gets, but surely making a single call to let family know an extremely vulnerable pensioner is in their care is not too much trouble. Will be making an official complaint.
They didn't mess around
Accident and emergency services
June 24, 2025
I had to wait but not for long as it was my heart. They didn't mess around. Looked after me for four days and then I was discharged. I have hypertension.
3 CT scans
Imaging
June 24, 2025
I've had 3 CT scans over the last 3 months and they haven't picked up anything from them.
Excellent
Accident and emergency services
June 20, 2025
We was on CDU, from the moment we stepped on the ward, the HCA was absolutely amazing the smile to make you feel welcome not just to us but the whole ward and team. She was rushed off her feet but made sure everyone was happy
They're good
Cancer services
June 18, 2025
I go to oncology every weeks for treatment. They're very nice and they're good at taking good care of me. I have been receiving treatment since the beginning of the year and they're good.
No rocking chairs available
Maternity
June 17, 2025
When I was having my baby there were no rocking chairs available.
Hard working but overloaded
June 3, 2025
Hard working and caring, but overloaded. Some patients should see their GP instead. Negativity of other patients is horrendous to endure.
