Good Hope Hospital
Feedback Rating
Based on 872 reviews
Reviews (872)
Confused and vulnerable elderly mother
Accident and emergency services
June 30, 2025
My mother was found wandering outside her flat, at 12 pm. she is 76, just left hospital after having a stroke and sepsis. Pneumonia. Admitted to Good Hope shortly after. No one in the family was notified. Carers found her missing the next day, searched everywhere and police were called. They found her at the hospital the next morning. After 9.30 am. Sister on ward very defensive saying we only notify if very serious. My mother was having hallucinations. They had all of our contacts. Nurse first said she came from a care home, when she lives independently. Can't fault the care she gets, but surely making a single call to let family know an extremely vulnerable pensioner is in their care is not too much trouble. Will be making an official complaint.
They didn't mess around
Accident and emergency services
June 24, 2025
I had to wait but not for long as it was my heart. They didn't mess around. Looked after me for four days and then I was discharged. I have hypertension.
3 CT scans
Imaging
June 24, 2025
I've had 3 CT scans over the last 3 months and they haven't picked up anything from them.
Excellent
Accident and emergency services
June 20, 2025
We was on CDU, from the moment we stepped on the ward, the HCA was absolutely amazing the smile to make you feel welcome not just to us but the whole ward and team. She was rushed off her feet but made sure everyone was happy
They're good
Cancer services
June 18, 2025
I go to oncology every weeks for treatment. They're very nice and they're good at taking good care of me. I have been receiving treatment since the beginning of the year and they're good.
No rocking chairs available
Maternity
June 17, 2025
When I was having my baby there were no rocking chairs available.
Hard working but overloaded
June 3, 2025
Hard working and caring, but overloaded. Some patients should see their GP instead. Negativity of other patients is horrendous to endure.
Exceptional both times
Paediatrics/children services
May 29, 2025
Please pass on thanks in particular to Paediatrics A&E. Both times were difficult to say the least due to what my daughter was going through but staff were faultless.
Beyond exceptional. Thank you. I have been meaning to deliver in a card for sometime but due to my daughter being vulnerable I have hesitated coming in. Please accept my apologies for it taking so long to say thanks. I will come in one day to say thank you one day when she is better.
Thank you
Beyond exceptional. Thank you. I have been meaning to deliver in a card for sometime but due to my daughter being vulnerable I have hesitated coming in. Please accept my apologies for it taking so long to say thanks. I will come in one day to say thank you one day when she is better.
Thank you
A long wait
Accident and emergency services
May 28, 2025
Long wait of 4 hours at A&E before being seen by a doctor.
Always a good service
Outpatients
May 28, 2025
The service is always good and manage to get an appointment with the dietician whenever I ring up.
