Queen Elizabeth Hospital Birmingham

Feedback Rating

Based on 1906 reviews
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NHS patients accepted

Reviews (1906)

Put pressure on me

Outpatients
April 30, 2025
They put a lot of pressure on me regarding my choices.
Anonymous

They sorted my eye out after a long wait

A&E
April 30, 2025
I waited 6 hours at A&E and they wasn't even sure they were going to be able to do it but they managed to get it out of my eye. They told me to come back if I had any further issues.
Anonymous

Seen quickly at A&E

A&E
April 29, 2025
Borderline sepsis from an infected piercing. I was seen quickly at A&E as I looked ill.
Anonymous

Quick and explained well at urology

Other
April 29, 2025
I had all my checks done at urology within 20 minutes and everything was explained very well.
Anonymous

Very slow at A&E

Accident and emergency services
April 29, 2025
I went with my wife to A&E and we waited for 6 hours. It's a very slow service.
Anonymous

Well organised.

Outpatients
April 29, 2025
A very well organised service with professional staff.
Anonymous

Kind, helpful and caring

Cancer services
April 29, 2025
The referral from them to the Royal was quick and the staff were kind, helpful and caring.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

Overcrowded A&E

A&E
April 29, 2025
A&E is overcrowded and congested with limited staff.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

Brilliant aftercare and advice

April 29, 2025
I had surgery at the end of March to remove lumps under my arms. I had surgery and was discharged the same day. The follow up has been brilliant and helpful. There has been good aftercare and advice.
Anonymous

Brilliant

Other
April 29, 2025
I was seen early at rheumatology and had bloods taken. Brilliant.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team

Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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