Reviews (1909)

Not great

April 30, 2025
There is a lack of communication. I waited 7 months to find out I had secondary cancer. Not great.
Anonymous

Didn't wait long

A&E
April 30, 2025
I thought I was having another heart attack and they did bloods and confirmed there was nothing wrong. I didn't wait long to be treated.
Anonymous

They're okay

April 30, 2025
They're okay. No long waits and seen on time.
Anonymous

Put pressure on me

Outpatients
April 30, 2025
They put a lot of pressure on me regarding my choices.
Anonymous

They sorted my eye out after a long wait

A&E
April 30, 2025
I waited 6 hours at A&E and they wasn't even sure they were going to be able to do it but they managed to get it out of my eye. They told me to come back if I had any further issues.
Anonymous

Seen quickly at A&E

A&E
April 29, 2025
Borderline sepsis from an infected piercing. I was seen quickly at A&E as I looked ill.
Anonymous

Quick and explained well at urology

Other
April 29, 2025
I had all my checks done at urology within 20 minutes and everything was explained very well.
Anonymous

Very slow at A&E

Accident and emergency services
April 29, 2025
I went with my wife to A&E and we waited for 6 hours. It's a very slow service.
Anonymous

Well organised.

Outpatients
April 29, 2025
A very well organised service with professional staff.
Anonymous

Kind, helpful and caring

Cancer services
April 29, 2025
The referral from them to the Royal was quick and the staff were kind, helpful and caring.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide us feedback.

If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes,

Patient Experience Team


Provider responded

Leave your Feedback


Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

Share this rating