West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 188 reviews
Reviews (188)
Arrived within 15 minute's
April 30, 2025
Called and explained the situation that my partner had recently had a lung operation and felt he couldn't breathe and was having pains in his heart. They sent an ambulance within 15 minutes. The staff were great and kept him calm. They thought it best to take him to hospital.
Really professional
April 29, 2025
Really professional. They checked him and said they needed to take him straight in. They looked after him.
Came out quickly
April 29, 2025
Very quick and efficient. They came out quickly.
A long wait
April 29, 2025
It was a long time waiting for them to come to us when my husband was having chest pain. It took 2-3 hours. We said we couldn't wait that long and we just went ourselves.
Lovely
April 9, 2025
I sat in the ambulance with my husband outside A&E for 6 hours when he was unwell. The wait was not nice at all, but the paramedics were lovely.
Arrived quickly
April 9, 2025
My son's sodium levels were dangerously high so they blue lighted him to Worcester hospital. They came out quickly, we ended up being transferred to the Children's hospital.
Thankful for their help
April 8, 2025
Put it this way, if it wasn't for the paramedics, I wouldn't be here. Sugars went high and they rushed me to hospital. Excellent and so thankful for their help.
Amazing staff when they arrived
March 25, 2025
The paramedics were going to take my daughter to Midland Met when she has a head injury but we didn't want that. The bleeding had stopped so we decided to take her ourselves to Good Hope. The staff were amazing though.
Arrived within 15 minutes
March 19, 2025
The ambulance came out within 10 to 15 minutes when I called them. Very good and took us straight to A&E.
Arrived quickly
March 18, 2025
They came out within 10 minutes, quite surprised how quickly they arrived. They did checks and took him to A&E.
