Heartlands Hospital

My wife had a miscarriage and was in A&E, she was sent to the special care unit. She was checked but didn't have any follow up care as this was her third miscarriage. She was meant to have a follow up call in September as it was 6 months afterward but they never got back in contact with us. We're in limbo what to do and how to plan for our future with this happening three times.

No issues other than the waiting times.

The hospital service was good but the waiting time was 3 hours for a general check up.

Attended A&E as per GP instructions. Arrived it was very busy, receptionist was rude huffing and puffing and said it’s an extremely long wait I mentioned GP sending us she said but you’ve got no letter (I had text message).
We were called to assessment by a nurse who kept talking over me when I was telling her what was wrong. I’ve never seen oxygen levels temp and blood pressure done so quickly before I think we were in and out within 30 seconds and not in a good way either. She then proceeded to tell me she was sending us to urgent treatment centre.
I’m not sure why as my child had not been examined and we had been asked to attend by GP but I did as I was told after getting lost twice. A kind nurse showed us the way once we got there they informed me the wait for a GP was 4 hours……hang on…..a GP? Why had A&E sent us to see a GP when it was our own GP who had sent us up there. The nurse and A&E department got rid of us to get another patient off their list, there was no care for my child whatsoever and she clearly did not listen when I told her the GP sent us. Since when does a children’s A&E have a nurse making clinical decisions about young children?
Absolutely shocking treatment and actually incorrect and not in my child's best interest. I left and I attended the children's hospital with my child who were absolutely brilliant and actually helped my child. Shame on you Heartlands children’s A&E

I was admitted to hospital but they wanted to move me to the renal ward (ward 3). I was told there was a bed so I was moved off the ward I had been staying on and was left in a corridor. The bed didn't become free and the bay I'd been moved from was taken up. I spent the whole day in a corridor, seriously ill, with limited treatment/check ups from nurses. I had no privacy to use the toilet etc. It was awful. My family complained to the nurses on the wards who said there was nothing they could do. I eventually got a bed on a ward at 7pm. It was appalling!

My appointment was good. A nurse wheeled me from reception to the appointment and then back out again. I received blood results and had an injection. The doctor told me that the treatment is working which is great.

The antenatal care I have received at Heartlands Hospital has been good. I was referred to the perinatal team too.

I was admitted to ward 19 and spent 4 weeks being cared for here. The treatment and care was good and I have no complaints.

I was left for over two days after my waters broke and I ended up needing an emergency c-section. I was not stitched up properly and ended up with sepsis. This resulted in me spending two weeks in hospital with my new baby. It was a very difficult time, and I was not happy with the care I received.

My pregnancy is classed as high risk but I do not feel that I am being properly monitored. I have not really had any extra appointments at the hospital during this pregnancy.