Reviews (1515)

Antenatal Ward

Maternity
December 4, 2025
Terrible experience. Felt like it was in and out, 0 Information on how the baby was doing or to even reveal what gender it was like we had asked.
Comes to something when you get home and feel so irritated you have to leave a review. Just felt straight in and straight out, absolutely disgraceful. Can’t even get more than 1 picture and willing to pay for it cause the machine was broke
Marc

Can't get through

December 3, 2025
Every time I call them I can't get through. It's a nightmare. They then passed me to another number that doesn't answer when I told them.
Anonymous

Waited hours at A&E

Accident and emergency services
December 3, 2025
I attended A&E with a foot injury. I waited hours for an x-ray. I had a broken toe which was just strapped up. The system could be better. I could have been in and out much quicker and didn't need major treatment.
Anonymous

Really good

Maternity
December 3, 2025
Really good. I was induced and put in a side room for privacy and sleep but I was forgotten and so missed some medication.
Anonymous

Busy with delays

Maternity
December 3, 2025
Maternity isn't too bad but appointments are busy with delays and the car park is horrendous.
Anonymous

In and out fast

Maternity
December 3, 2025
In and out of maternity very fast. They answered all of my questions. Good communication.
Anonymous

Rushed by the staff

Maternity
December 3, 2025
The waiting times at antenatal are really long and I feel rushed by the staff.
Anonymous

I felt rushed

Maternity
December 3, 2025
A very busy department, a long wait and I felt rushed by the sonographer.
Anonymous

DNR without our consent

December 3, 2025
The nurse called to ask if we knew that dad had a DNR in place and we didn't know. So they put it in place without telling us.
Anonymous

Told them it kept happening

Accident and emergency services
December 2, 2025
I went to A&E with a shoulder dislocation, which kept happening so I told them. They didn't refer me about it though.
Anonymous

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Heartlands Hospital

Contact

Birmingham
West Midlands
B9 5SS

Location

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