NHS 111
Feedback Rating
Based on 440 reviews
Reviews (440)
Too many questions
April 30, 2025
Sometimes they ask too many serious questions that aren't related to the situation and they shouldn't do that. They should just get into the nitty gritty. They need to get on with what the issue is. Then signpost you on from there.
Couldn't get through to them
April 30, 2025
I called them as I thought my partner was having a heart attack. We couldn't get through to talk to anyone, no answer so we ended up calling 999.
Good advice given
April 30, 2025
I rang when I had an issue with my eye. They told me to go straight to A&E. They answered quickly and gave me good advice.
Answered quickly and sent an ambulance
April 29, 2025
I called and they answered after a few minutes. They sent an ambulance.
Called an ambulance
April 29, 2025
I called them when my blood pressure was very high and they called an ambulance. I went myself as the wait would have been up to 5 hours.
Always help us
April 15, 2025
They always help us to get an urgent GP appointment.
Very quickly signposted me
April 15, 2025
Very quick and good. They referred me to a pharmacy.
Answer quickly
April 15, 2025
They refer you to a clinic and answer quickly.
Too many questions
April 9, 2025
This is the problem, they ask you a heap of questions when your child is ill and needs to be seen. They say they will call back within 2 hours and he's struggling with breathing. We gave up in the end and took him to the Children's.
Fantastic
April 9, 2025
This morning I had an emergency and called 111. They were fantastic and responded quickly with advice to bring my daughter to the hospital for blood tests.
