NHS 111
Feedback Rating
Based on 463 reviews
Reviews (463)
They can be helpful but not always
June 24, 2025
They can be helpful but not always.
They advised us well
June 24, 2025
We called them and said that it could be a minor stroke so they called for an ambulance but they were going to take too long so we went in ourselves. They did advise us well.
They're useless
June 18, 2025
They told me to wait for a call back within 6 hours. I called them back and then they said 24 hours. They were useless and don't give any information on how to help you. You have to just fend for yourself.
Very very helpful
June 18, 2025
It was very very good. I was having problems due to my condition and they asked me questions and said it could be more so they sent an ambulance within minutes. I found them very very helpful.
They sent an ambulance
June 18, 2025
I woke up one morning with terrible pain in my stomach. I went to the toilet and lost loads of blood. I called 111 straight away and they told me they would send an ambulance.
Found them very helpful
June 17, 2025
I had a UTI and I tried going to the pharmacy who told me to go to 111 as I couldn't get a GP appointment. They managed to get me a prescriptions for antibiotics. I found them very helpful.
Referred us to the chemist
June 17, 2025
They told us to go to the chemist for treatment for his eye.
Told me they would call back
June 11, 2025
I had a really bad headache and they told me to take painkillers and they would call back in a few hours. I waited longer than that so I had forgotten about it.
They got me a GP appointment
June 10, 2025
When I couldn't get an appointment with my GP they managed to get me one as they hold so many back which I found good.
Don't like calling them
June 10, 2025
I don't like calling them as they think I'm a repeat caller but with heart problems you can never be too careful.
