NHS 111
Feedback Rating
Based on 445 reviews
Reviews (445)
Very good advice
May 13, 2025
I told them my son had a bump on his head and they said to take him to A&E which we did. They were very good and had no initial wait.
Got me a GP appointment
May 6, 2025
I called them when I couldn't get a GP appointment and they booked me in for the next day.
I call them to get me a GP appointment
May 6, 2025
They seem to get me a GP appointment when I can't get one.
Brilliant
May 6, 2025
They advised I go to the pharmacy when my daughter had scarlet fever. They were brilliant and gave us great advice.
Very helpful
May 6, 2025
They usually get me an appointment with my GP when I need it urgently. Very helpful.
Too many questions
April 30, 2025
Sometimes they ask too many serious questions that aren't related to the situation and they shouldn't do that. They should just get into the nitty gritty. They need to get on with what the issue is. Then signpost you on from there.
Couldn't get through to them
April 30, 2025
I called them as I thought my partner was having a heart attack. We couldn't get through to talk to anyone, no answer so we ended up calling 999.
Good advice given
April 30, 2025
I rang when I had an issue with my eye. They told me to go straight to A&E. They answered quickly and gave me good advice.
Answered quickly and sent an ambulance
April 29, 2025
I called and they answered after a few minutes. They sent an ambulance.
Called an ambulance
April 29, 2025
I called them when my blood pressure was very high and they called an ambulance. I went myself as the wait would have been up to 5 hours.
