NHS 111
Feedback Rating
Based on 438 reviews
Reviews (438)
Good advice given
April 30, 2025
I rang when I had an issue with my eye. They told me to go straight to A&E. They answered quickly and gave me good advice.
Answered quickly and sent an ambulance
April 29, 2025
I called and they answered after a few minutes. They sent an ambulance.
Called an ambulance
April 29, 2025
I called them when my blood pressure was very high and they called an ambulance. I went myself as the wait would have been up to 5 hours.
Always help us
April 15, 2025
They always help us to get an urgent GP appointment.
Very quickly signposted me
April 15, 2025
Very quick and good. They referred me to a pharmacy.
Answer quickly
April 15, 2025
They refer you to a clinic and answer quickly.
Too many questions
April 9, 2025
This is the problem, they ask you a heap of questions when your child is ill and needs to be seen. They say they will call back within 2 hours and he's struggling with breathing. We gave up in the end and took him to the Children's.
Fantastic
April 9, 2025
This morning I had an emergency and called 111. They were fantastic and responded quickly with advice to bring my daughter to the hospital for blood tests.
Very helpful
April 8, 2025
They said I needed to see someone and got me in at my GP. Very helpful.
They didn't do anything
April 8, 2025
The GP told me to call 111 when I had severe kidney pain. It took them a while to get back to me but after a few hours they called me back. They asked a lot of questions and medical history and said because I didn't have a fever they weren't going to do anything.
